get
https://api.getknit.dev/v1.0/ticketing/user
Retrieves a specific agent or user from your ticketing platform by their ID.
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| Time | Status | User Agent | |
|---|---|---|---|
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Supported Apps
Intercom
App ID: intercom
Zendesk Ticketing
App ID: zendesk-ticketing
Freshdesk
App ID: freshdesk
Zohodesk
App ID: zoho-desk
Freshservice
App ID: freshservice
Github
App ID: github
Jira
App ID: jira
Asana
App ID: asana
ServiceNow (servicenow)
Supported Request Fields:
userId- Required
Supported Response Fields:
idnameemailIdphoneNumberisActive
Linear (linear)
Supported Request Fields:
userId- Required
Supported Response Fields:
idnameemailIdisActivegroupIds