API Reference
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Get Tickets

get
https://api.getknit.dev/v1.0/ticketing/tickets.list

Lists all tickets with support for filtering by status, assignee, and date range.

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Supported Apps

Intercom

App ID: intercom
Supported filters:

  • contactId
  • assignedToId
  • status
  • ticketType
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
Zendesk Ticketing

App ID: zendesk-ticketing
Supported filters:

  • accountId
  • assignedToId
  • status
  • tag
  • ticketType
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
Freshdesk

App ID: freshdesk
Supported filters:

  • status
  • tag
  • ticketType
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
Zohodesk

App ID: zoho-desk
Supported filters:

  • accountId
  • contactId
  • assignedToId
  • status
  • tag
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore

Note: All filters related to date like createdAfter, updatedAfter, dueAfter must be present in pairs.

Freshservice

App ID: freshservice
Supported filters:

  • contactId
  • status
  • tag
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
Github

App ID: github
Supported filters:

  • accountId
  • collectionId (if passed, accountId must be present)
  • assignedToId
  • status
  • tag
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore

Note: By default, if no filter is passed, GitHub returns the entire list of public domain tickets. Use the accountId and collectionId filters to get the tickets of a particular account and collection.

Jira

App ID: jira
Supported filters:

  • assignedToId
  • status
  • tag
  • ticketType
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
Asana

App ID: asana
Supported filters:

  • assignedToId
  • tag
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
  • ticketType
ServiceNow (servicenow)

Supported Request Fields:

  • accountId
  • contactId
  • assignedToId
  • status
  • ticketType
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
  • cursor

Supported Response Fields:

  • pagination.next
  • pagination.previous
  • tickets.id
  • tickets.createdAt
  • tickets.updatedAt
  • tickets.name
  • tickets.assignedToId
  • tickets.createdById
  • tickets.dueDate
  • tickets.status
  • tickets.description
  • tickets.ticketType.typeId
  • tickets.ticketType.typeName
  • tickets.accountId
  • tickets.groupId
  • tickets.contactIds
  • tickets.priority
  • tickets.source
Linear (linear)

Supported Request Fields:

  • assignedToId
  • status
  • tag
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
  • cursor

Supported Response Fields:

  • pagination.next
  • pagination.previous
  • tickets.id
  • tickets.createdAt
  • tickets.updatedAt
  • tickets.name
  • tickets.assignedToId
  • tickets.createdById
  • tickets.dueDate
  • tickets.status
  • tickets.description
  • tickets.projectId
  • tickets.groupId
  • tickets.priority
  • tickets.url
  • tickets.tags
Query Params
string

Filter parameter to get the tickets for this account

string

Filter parameter to get the tickets associated with this contact

string

Filter parameter to get the tickets assigned to this id

string

Filter parameter to get the tickets of a particular status

string

Filter parameter to get the tickets for this particular tag

string

Filter parameter to get the tickets of this particular type

date

Filter parameter to get the tickets created after this datetime

date

Filter parameter to get the tickets created before this datetime

date

Filter parameter to get the tickets updated after this datetime

date

Filter parameter to get the tickets updated after this datetime

date

Filter parameter to get the tickets due after this datetime

date

Filter parameter to get the tickets due before this datetime

string

Filter parameter to get the tickets for this collection

string

Pagination cursor

Body Params
string

Additional app-specific metadata

Responses

Updated about 1 month ago

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Response
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application/json

Updated about 1 month ago

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