Get Tickets

Supported Apps

Intercom

App ID: intercom
Supported filters:

  • contactId
  • assignedToId
  • status
  • ticketType
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
Zendesk Ticketing

App ID: zendesk-ticketing
Supported filters:

  • accountId
  • assignedToId
  • status
  • tag
  • ticketType
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
Freshdesk

App ID: freshdesk
Supported filters:

  • status
  • tag
  • ticketType
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
Zohodesk

App ID: zoho-desk
Supported filters:

  • accountId
  • contactId
  • assignedToId
  • status
  • tag
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore

Note: All filters related to date like createdAfter, updatedAfter, dueAfter must be present in pairs.

Freshservice

App ID: freshservice
Supported filters:

  • contactId
  • status
  • tag
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
Github

App ID: github
Supported filters:

  • accountId
  • collectionId (if passed, accountId must be present)
  • assignedToId
  • status
  • tag
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore

Note: By default, if no filter is passed, GitHub returns the entire list of public domain tickets. Use the accountId and collectionId filters to get the tickets of a particular account and collection.

Jira

App ID: jira
Supported filters:

  • assignedToId
  • status
  • tag
  • ticketType
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
Asana

App ID: asana
Supported filters:

  • assignedToId
  • tag
  • createdAfter
  • createdBefore
  • updatedAfter
  • updatedBefore
  • dueAfter
  • dueBefore
  • ticketType
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