get https://api.getknit.dev/v1.0/ticketing/ticket
Supported Apps
Intercom
App ID: intercom
Zendesk Ticketing
App ID: zendesk-ticketing
Freshdesk
App ID: freshdesk
Zohodesk
App ID: zoho-desk
Freshservice
App ID: freshservice
Github
App ID: github
Notes: Need to pass accountId using Get Accounts API and collectionId using Get Collections API.
Jira
App ID: jira
Asana
App ID: asana
ServiceNow (servicenow)
Supported Request Fields:
ticketId- Required
Supported Response Fields:
idcreatedAtupdatedAtnameassignedToIdcreatedByIddueDatestatusdescriptionticketType.typeIdticketType.typeNameaccountIdteamIdcontactIdsprioritysource