API Reference
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Get Tags

get
https://api.getknit.dev/v1.0/ticketing/tags

Fetches all available tags that can be applied to tickets in your helpdesk.

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Supported Apps

Intercom

App ID: intercom

Zendesk Ticketing

App ID: zendesk-ticketing

Zohodesk

App ID: zoho-desk

Github

App ID: github

Notes:
Need to pass accountId using Get Accounts API and collectionId using Get Collections API.

Jira

App ID: jira

Asana

App ID: asana

Linear (linear)

Supported Request Fields:

  • cursor

Supported Response Fields:

  • pagination.next
  • pagination.previous
  • tags.id
  • tags.name
Query Params
string

The Pagination cursor

string

Only needed for Github!! Pass the correct account id. You can look at https://developers.getknit.dev/reference/get-accounts-ticketing to get the correct account id.

string

Only needed for Github!! Pass the correct collection id. You can look at https://developers.getknit.dev/reference/get-collections to get the correct collection id.

string

Only needed for Zohodesk!! Pass the correct department id.

Responses

Updated about 1 month ago

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Response
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application/json

Updated about 1 month ago

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