get
https://api.getknit.dev/v1.0/ticketing/groups
Returns all agent groups configured in your helpdesk for ticket routing.
Recent Requests
Log in to see full request history
| Time | Status | User Agent | |
|---|---|---|---|
Retrieving recent requests… | |||
Loading…
Supported Apps
Intercom
App ID: intercom
Zendesk Ticketing
App ID: zendesk-ticketing
Freshdesk
App ID: freshdesk
Zohodesk
App ID: zoho-desk
Freshservice
App ID: freshservice
Github
App ID: github
Notes:
Need to pass accountId using Get Accounts API.
Jira
App ID: jira
Asana
App ID: asana
ServiceNow (servicenow)
Supported Response Fields:
pagination.nextpagination.previousgroups.idgroups.namegroups.descriptiongroups.isPublic
Linear (linear)
Supported Request Fields:
cursor
Supported Response Fields:
pagination.nextpagination.previousgroups.idgroups.namegroups.descriptiongroups.isPublicgroups.userIds