Add Comment to a Ticket

post https://api.getknit.dev/v1.0/ticketing/ticket.comment.add

Supported Apps

Intercom

App ID: intercom

Zendesk Ticketing

App ID: zendesk-ticketing

Freshdesk

App ID: freshdesk

Notes:

Required Field: body (can be text or HTML)
Honored Fields: body, author.id

Zohodesk

App ID: zoho-desk

Notes:

Required Field: body or attachmentId (conditionally required)
body can be text or HTML

Freshservice

App ID: freshservice

Notes:

Required Field: body (can be text or HTML)
Honored Fields: body, author.id

Github

App ID: github

Notes:

Required Fields:
- body
- accountId (Must be passed in metadata)
- collectionId (Must be passed in metadata)

Jira

App ID: jira

Language

Credentials

Click Try It! to start a request and see the response here!