post
https://api.getknit.dev/v1.0/ticketing/ticket.comment.add
Adds a new comment or reply to an existing support ticket.
Recent Requests
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| Time | Status | User Agent | |
|---|---|---|---|
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Supported Apps
Intercom
App ID: intercom
Zendesk Ticketing
App ID: zendesk-ticketing
Freshdesk
App ID: freshdesk
Notes:
- Required Field:
body(can be text or HTML) - Honored Fields:
body,author.id
Zohodesk
App ID: zoho-desk
Notes:
- Required Field: At least one of
bodyorattachment.idmust be provided. bodycan be text or HTML
Freshservice
App ID: freshservice
Notes:
- Required Field:
body(can be text or HTML) - Honored Fields:
body,author.id
Github
App ID: github
Notes:
- Required Fields:
bodyaccountId(Must be passed in metadata)collectionId(Must be passed in metadata)
Jira
App ID: jira
Linear (linear)
Supported Request Fields:
ticketId- Requiredbody- Required
Supported Response Fields:
id
ServiceNow (servicenow)
Supported Request Fields:
ticketId- RequiredbodyisPublic